Frequently Asked Questions
Everything you need to know about shopping with Paisie
What are your shipping rates and delivery times?
We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days within the UK, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
You can return any unworn and unwashed items within 28 days of receipt for a full refund. Please ensure all original tags are attached and the items are in their original packaging.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also complete your purchase using PayPal, Apple Pay, or Klarna for flexible financing.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can monitor its progress in real-time.
Are your clothes sustainably made?
At Paisie, we are committed to ethical manufacturing. We work closely with small-scale factories to ensure fair working conditions and focus on creating high-quality, timeless pieces that are designed to last.